Privacy Policy

Last Updated: April 4, 2025

Welcome to the Privacy Policy of LisbonYacht.com , hereinafter referred to as “we”, “us”, “our”, “Lisbonyacht” or “Company”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (LisbonYacht.com) and our services, including boat tours and boat parties. We are committed to protect your privacy and ensure the security of your personal data.

1. Introduction

This Privacy Policy applies to all visitors and users of LisbonYacht.com and individuals who book or participate in our boat tours and boat parties. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

We collect different types of information from you, depending on how you interact with our website and services:

Information You Provide Directly:

Contact Information: When you contact us through our website, email, or phone, you may provide us with your name, email address, phone number, and any other information you choose to share.
Booking Information: When you book a boat tour or boat party with us, we collect information necessary to process your booking, such as your name, contact details, the number of participants, preferred dates and times, and any specific requests.
Payment Information: When you make a payment, we collect necessary payment details, which may include your credit card information or other payment method details. Please note that payment processing is often handled by secure third-party payment processors, and we may not directly store your full credit card details.
Marketing Preferences: If you subscribe to our newsletter or agree to receive marketing communications, we will collect your email address and preferences.
Onboard Media Consent: As you have agreed, during our boat tours and boat parties, we may take photographs and videos where your image may appear.
Information We Collect Automatically:

Website Usage Data: When you visit our website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring website, pages you visit on our site, and the dates and times of your visits.
Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing and Managing Services: To process your bookings, confirm your reservations, and provide you with the boat tours and boat parties you have requested.
Communication: To respond to your inquiries, provide customer support, and send you important information related to your bookings or our services.
Marketing and Promotions: With your consent, to send you newsletters, promotional offers, and information about our services that may be of interest to you.
Improving Our Website and Services: To analyze website usage data, understand customer needs, and improve the functionality and content of our website and the quality of our services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security: To protect our website and services from fraud, unauthorized access, and other security threats.
Marketing Purposes (Images and Videos): As permitted by you, we may use photographs and videos taken during boat tours and boat parties, where your image may appear, for marketing and promotional materials on our website, social media, and other marketing channels.

4. Legal Basis for Processing Your Information

Our legal basis for processing your personal data depends on the specific context in which we collect it. Generally, we process your data based on one or more of the following:

Consent: When you have given us your explicit consent to process your personal data for a specific purpose (e.g., for marketing communications or the use of your image in promotional materials). You have the right to withdraw your consent at any time.
Contractual Necessity: When processing is necessary for the performance of a contract with you (e.g., to fulfill your booking for a boat tour).
Legitimate Interests: When we have a legitimate interest in processing your personal data, and your interests and fundamental rights do not override those interests (e.g., for website analytics and improving our services).
Legal Obligation: When we are required to process your personal data to comply with a legal obligation.

5. Sharing Your Information

We may share your personal information with the following categories of recipients:

Service Providers: We may engage third-party service providers to assist us in operating our website, processing payments, sending emails, analyzing data, and providing other services. These providers are contractually obligated to protect your personal data.
Business Partners: In some cases, we may partner with other businesses to offer joint services. If so, we will make it clear when your data is being shared with such partners.
Legal Authorities: We may disclose your personal information to law enforcement agencies, government authorities, or other legal bodies if required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Publicly (with your consent for media): Photographs and videos taken during boat tours and boat parties, where your image appears, may be shared publicly on our website, social media, and other marketing materials, based on your consent.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.

Booking and contact information will generally be retained for as long as you are a customer and for a reasonable period thereafter to manage any follow-up inquiries or potential claims.
Marketing communication preferences will be retained until you unsubscribe.
Photographs and videos used for marketing purposes will be retained for as long as they remain relevant for our promotional activities, unless you withdraw your consent.

7. Your Rights

Under applicable data protection laws, you have certain rights regarding your personal data, including:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority if you believe that our processing of your personal data infringes applicable laws. The relevant authority in Portugal is the Comissão Nacional de Proteção de Dados (CNPD).
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

8. Security of Your Information

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include secured server with SSL/TLS encryption, firewalls and also DDoS mitigation to protect against threats. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. By using our website, you consent to the use of these technologies. You can manage your cookie preferences through your browser settings. For more information about the cookies we use, please scroll down to the end of this document.

10. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

Our services are generally not directed towards children under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent. If you believe that we have inadvertently collected personal data from a child without such consent, please contact us immediately, and we will take steps to delete the information.

12. International Data Transfers

If you transfer personal data outside of Portugal or the European Economic Area (EEA), describe the safeguards you have in place to ensure the data is protected in accordance with applicable data protection laws, e.g., standard contractual clauses.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Relevo Parcial Lda (Operating LisbonYacht.com)
Email: [email protected]

 

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Cookies Policy

This Cookie Policy explains how LisbonYacht.com (hereinafter referred to as “we” “us”, “our”, “Lisbonyacht” or “Company”) uses cookies and similar tracking technologies when you visit our website (LisbonYacht.com). It describes what these technologies are, why we use them, and your rights to control our use of them.

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookies can be “persistent” or “session” cookies:

Persistent cookies remain on your device for a set period of time or until you delete them.
Session cookies are temporary and are deleted when you close your browser.
Cookies can also be “first-party” or “third-party” cookies:

First-party cookies are set by the website you are visiting (in this case, LisbonYacht.com).
Third-party cookies are set by a domain other than that of the website you are visiting. These are often used for advertising and analytics purposes.

2. How We Use Cookies

We use cookies for various purposes, including:

Essential Cookies (Strictly Necessary Cookies): These cookies are essential for the operation of our website and enable you to navigate and use its features, such as accessing secure areas. Without these cookies, services you have asked for, like booking a tour, cannot be provided.
Performance/Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if they get error messages from web pages. This information helps us to improve the performance and design of our website. We may use third-party analytics providers (e.g., Google Analytics) for this purpose.
Functionality Cookies: These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced, more personal features.
Marketing/Advertising Cookies: These cookies are used to track visitors across websites. They are typically used by advertising networks to deliver ads that are relevant to your interests. We may use third-party advertising partners for this purpose.
Social Media Cookies: Our website may contain features that integrate with social media platforms (e.g., “like” or “share” buttons). These features may set cookies to allow you to interact with the social media platforms. The use of these cookies is governed by the privacy policies of the respective social media companies.

3. Specific Cookies We Use

The table below lists the types of cookies we may use on LisbonYacht.com, along with their purpose and duration:

Please note: This list is illustrative and may be updated from time to time. For a more specific and up-to-date list of the cookies we use, you may refer to our cookie consent management tool (if implemented) or contact us directly.

4. How to Control Cookies

You have the right to control and manage the use of cookies on our website.

Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically block or delete cookies, or set your browser to notify you when a cookie is being set. The exact steps for managing cookies will vary depending on your browser. Please refer to your browser’s help documentation for instructions.

Google Chrome: [Link to Chrome’s cookie settings] Mozilla Firefox: [Link to Firefox’s cookie settings] Safari: [Link to Safari’s cookie settings] Microsoft Edge: [Link to Edge’s cookie settings] Opera: [Link to Opera’s cookie settings] Please note that blocking or deleting essential cookies may impair the functionality of our website.

Cookie Consent Banner/Management Tool: When you first visit our website, you should see a cookie consent banner that allows you to manage your preferences for non-essential cookies. You can usually review and update your consent settings at any time through a link on our website (e.g., in the footer).

Third-Party Opt-Outs: For some third-party cookies, you may be able to opt-out directly through the third party’s website. For example:

Google Analytics: You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on: [Link to Google Analytics Opt-out Add-on] Advertising Cookies: Many advertising networks participate in industry self-regulatory programs that provide a single place to opt out of ad targeting. You can learn more at:[Digital Advertising Alliance (DAA) – for US users] [Network Advertising Initiative (NAI) – for US users] [European Interactive Digital Advertising Alliance (EDAA) – for European users]

5. Cookies Used by Third-Party Services

We may use third-party services on our website that also set cookies. These third-party services and their respective privacy policies govern the use of these cookies. Examples may include:

Google Analytics: For website analytics. You can review Google’s privacy policy here: [Link to Google Privacy Policy] Social Media Plugins: If you interact with social media buttons, the respective social media platforms may set cookies. Please refer to their privacy policies for more information.
Payment Processors: Our payment processors may use cookies to facilitate secure transactions. Please refer to their privacy policies for details.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Cookie Policy periodically.